Sales cockpit: ERP and CRM data at your fingertips; wherever you meet your customers
To the Customer
- Triumph, the world’s leading manufacturer of lingerie and bodywear, now serves 120 markets worldwide with almost 50 sales organizations.
- The company already uses Salesforce in all European markets.
Customer Requirement
Sales representatives traveling from customer to customer need quick access to relevant data in order to work efficiently. This includes not only sales documents, but also key performance indicators (KPIs) and other relationship-oriented information. It is crucial that this information is available anytime and anywhere on their mobile devices.
b2+ Implementation
- The ideal solution for this requirement profile is a mobile Salesforce application that enables seamless integration of data from both the Salesforce database and the SAP system. This integration ensures near real-time availability of the sales data stored in SAP.
- The mobile application offers a user-friendly cockpit with three layers to quickly explore data. On the first layer, the most important KPIs are available for a quick overview of the relevant key performance indicators of the sales staff.
- With one click, sales employees can navigate from the KPIs to the associated documents on the basis of which the key figures were calculated. Regardless of their location, they always have access to the information they need.
- The cockpit offers an intuitive user interface that is easy to use and quick to navigate. Sales representatives can work more efficiently and have access to the relevant data at all times in order to optimally prepare their customer visits and adapt their sales strategies.